Terms

Edinburgh Apartment

Reservations and Bookings

We ask for a 35% deposit payable upon reservation, with the balance due six weeks before arrival.

Arrival & Departure

The apartment is ready for guests from 4pm and departure is any time before 10am.

Cancellations

We provide guests with a flexible cancellation policy offering you peace of mind. Guests can cancel their holiday for any reason up to 7 days before their arrival date.

Cancellations must be immediately notified to us by email. For example for a Saturday check-in date, guests can cancel by email up to the prior Saturday and receive a full refund, which will be payable on the scheduled day they were due to check out.

Taking out your own cancellation insurance is not compulsory, however, we strongly recommend it to protect against losing your payment, should you have to cancel at the last minute i.e. less than 7 days before your holiday start date.

Conditions of Rental

We reserve the right to enter the apartment at any reasonable time for inspection, repairs, delivery of linen etc.

Charges are fully inclusive. There are no extra charges for VAT, gas or electricity.

We reserve the right to charge for breakages, loss or damage. Guests should report any damage which they notice on arrival, and any which occurs during their visit.

The owners reserve the right to charge for cleaning if the apartment is left dirty. The apartment will have been thoroughly cleaned prior to arrival and guests are requested to leave it in a similar condition.

Adequate time is required between guests in order to clean the property before the next guests arrive. Occupation of the apartment will be given at 4 p.m. on the first day of the let. It must be vacated by 10 a.m. on the last day of the let or an extra day’s rent may be charged if guests do not leave on time.

Breakages

We’d greatly appreciate it if you could let us know if anything is broken – really so we can ensure it is either replaced or repaired for the rest of your stay and for future guests.

Cleaning

The apartment is cleaned and beds made up for your arrival.  We ask that when you leave, you leave it looking neat and tidy.

Smoking

Smoking is not permitted in the apartment.

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